1. Introduction
Welcome to DIVS (Device Integrity Verification System), operated by Asymmetric Group. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (divs.co.in), our desktop security application (DIVS Sentinel), and our automated WhatsApp verification service.
2. Information We Collect
To provide our hardware security auditing services, we collect and process limited personal and technical information:
- Phone Number: We collect your mobile number to send and receive status updates, security verification codes, and hardware swap alerts via the WhatsApp Business API.
- Hardware Profile Data: Technical serial numbers and component specifications (SSD, RAM, CPU, Display EDID, and Battery) read by the desktop client to construct your machine's unique cryptographic blueprint.
- Application Logs: Diagnostic messages, background scanner run logs, and verification status states.
- Website Interaction Data: Basic anonymized server logs, cookies, and network statistics to secure the website against DDoS and maintain uptime.
3. How We Use Your Information
We process your data strictly to deliver core security and verification functionalities:
- To verify hardware integrity and send instant alerts via WhatsApp if a component swap is detected.
- To authenticate your lifetime or trial license keys during client activation.
- To store encrypted device baseline profiles securely in the cloud.
- To generate PDF forensic evidence reports for customer records.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. To provide this service, we share transaction payloads strictly with our verified sub-processors under secure APIs:
- Meta Platforms, Inc. (WhatsApp Business API): To transmit security notifications.
- Supabase (Cloud Storage): To host cryptographically sealed baseline files and databases.
- Razorpay: To process secure subscription payments.
5. Data Retention & Deletion Rights
We retain your device fingerprints and communication logs as long as you maintain an active registration with DIVS. You can request account deletion and the purge of all associated personal details at any time by visiting our Data Deletion Instructions page or by emailing support.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@divs.co.in
Phone: +91 92724 65899
Office: Pune, Maharashtra, India